![]() ![]() No "Do not Disturb" or "Please Make Up My Room" sign in the room. Bed was only made once and none of the soaps etc replaced when empty. The hand sanitiser next to the main elevator on the ground floor remained empty for my entire stay, which made me doubt the "IHG Clean Promise". At night locals appear to like revving their cars loudly and creating a lot of noise, and as the hotel room windows are not soundproofed, this could be problematic for light sleepers, or those who don't like loud, obnoxious cars. As mentioned, the information provided by reception relating to the restaurant was incorrect. No information provided in room, such as information on food and dining, laundry or general hotel information. Reception suggested I go to an Irish bar around the corner for dinner. This was despite the information provided at check in that it would be open daily for dinner. Some negatives: The restaurant and bar was closed on two of the three nights I stayed. There isn't much else around other than car parks and office towers. You can walk to Dealey Plaza and the Sixth Floor Museum. If I can be of any assistance, please don’t hesitate to contact me. Again we deeply apologize for the inconvenience, and hope you will give us another opportunity to serve you in the future. ![]() If this was not done we will reach out to them. ![]() In addition to this should have also refunded any monies you paid them. Again this was told to, who you booked the reservation with. We did not have rooms with two beds available, and we would not have been able to fulfill the bed type, even if we did not relocate you. The hotel had to contractually fulfill its obligation. To further explain what happened, the hotel has a Multi-year contract with a group, that has been in place since 2017. That is not something the hotel would do and would be considered unethical. This was not about cancelling reservation to make more money as you noted. Which looked like she was able to get you are the element. Dawn did step in to try to assist, in the rebooking process with another hotel that assisted us with this issue. Normally when we notify a third part booking agent, they are supposed to contact you and move your reservation without our interaction, as you booked the reservation through them not us. They were no much help in the relocation process. We did notify, which is who you booked the reservation with. This error allowed rooms to be booked, despite the hotel being sold out. Unfortunately we are having to relocate guest, due to a computer error. Good afternoon Q5121Hpnacyo, I am deeply sorry for this experience. Hilton Tulum Riviera Maya All-Inclusive Resort.Lopesan Costa Bavaro Resort Spa & Casino.Hotels near Tint School of Makeup & Cosmetology.Hotels near Dallas Institute of Funeral Service.Hotels near Regency Beauty Institute - Mesquite.Hotels near Dallas Theological Seminary.Hotels near Texas A&M University Baylor College of Dentistry. ![]() Dallas/Fort Worth International Airport Hotels.Hotel Indigo Dallas Downtown, an IHG Hotel Rooms.Hotel Indigo Dallas Downtown, an IHG Hotel Features.Hotels near Hotel Indigo Dallas Downtown, an IHG Hotel.And when it's time to go, bring a slice of the experience home with you with a unique piece from our concept store. Experience views of the city skyline you'll never forget as you chill with beats and shisha at our pool deck Orange Feels Bar & Shisha Lounge. As night arrives, swing over to our signature speakeasy cocktail bar Off The Wall for a uniquely crafted cocktail infused with local flare. Outside, cruise the relaxing vibe of the waterside as you explore the city's galleries and hotspots, or hang with the locals over locally roasted specialty coffee and contemporary Mediterranean cuisine at Open Sesame social eatery. Hone that beach bod in the gym or just freestyle it out in the 25-metre infinity pool. Once through our doors, decades of vibrant culture inspire carefully curated rooms with lavish mother-of-pearl bathrooms, funky Moroso designer chairs and envy-inducing views. On the doorstep of Dubai Downtown, as super-shoppers and young creatives mingle between the Design District and the Dubai Mall, watch the city's electrifying contrasts come alive at the Hotel Indigo Dubai Downtown, the first boutique hotel in the UAE located just 5 minutes away from the Dubai Mall. ![]()
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